Sub-processors

These are the companies that process data for reeview, and what each does. We do not sell data. We update this page when we add or change a provider.

• Supabase: database and sign-in for business accounts. Holds survey answers and account data.
• Hostinger: the server that runs the reeview application.
• Cloudflare: network protection and delivery for reeview's web addresses.
• OpenRouter, and the AI model providers it routes to: write the review drafts a customer asks for, and, on plans that include it, monthly summaries. Drafts use only what the customer chose and typed; summaries use counts only. No names, phone numbers or other identifiers are sent; for reply drafts to Google reviews, the reviewer's first name is included, and requests are routed only to providers that do not store or train on them.
• Resend: sends our emails (sign-in codes, invitations, reports and billing notices).
• Google (Places API): business lookup and public rating figures, used when you add an outlet and for rating trends.
• Google (Business Profile APIs): only if you link your listing. Reads your reviews and posts the replies you approve, using your own Google sign-in.
• Cashfree Payments: billing for business accounts (UPI Autopay, card autopay and payments). Card, UPI and bank details go to Cashfree and never reach us.

Where data is processed

Some of these providers process data outside India. Where the law requires safeguards for that, we rely on the provider's contractual commitments. Survey-takers are anonymous: we hold no name, number or email for them.

Changes

When we add a provider that handles your customers' answers, we update this page first. Business customers who need advance notice, or a data processing agreement, can write to hello@reeview.in.