For restaurants, cafés and retail
Google hears from the two customers who bothered to write something.
One QR code. Every customer answers. You get the review drafts, the reply drafts and the few things to fix this month.
The problem with your rating
You are running an outlet on a sample size of twenty-four.
Only the furious and the delighted write unprompted. Everyone in between walks out silently.
How it works · three steps
Three steps, and you only show up for the last one
Nothing to install, no tablet at the counter, no staff training.
Step one
They scan the card
Stars, a couple of taps on what stood out, and one line if they like. Under a minute, on their own phone.
Step two
Reeview drafts the review
It writes three versions from their answers. They pick one and post it from their own Google account.
Step three
You read one page a month
What changed, which door brings your best customers, and what to fix. A rough visit reaches you the same evening.
The dashboard · five screens
Built to be read standing up, between customers
Each screen opens with one plain sentence, then the evidence. These are the real screens.
Overview
The month, in one sentence
Your real rating against Google’s, what changed, and the one thing worth doing first.
Since you last looked · September
278 customers answered. Google shows 4.4 — your real rating is 3.5.
Answers
278
True average
3.50
Posted to Google
92
Replied
71
Do this first
Billing wait is named in 19 of 43 notes. It costs you 0.4 of a star.
Feedback
Every note, filtered your way
By rating, theme or door. A rough visit arrives with where it happened and what they wrote.
"Food was good but we waited 35 minutes after asking for the bill. Nobody came."
Billing wait"Neer dosa and the ghee roast were excellent, and the staff checked on us twice without hovering."
Channels
What brings you new customers
Every customer says how they found you, so you see which door brings the best ones.
Your average this month · 3.5★
278 answersYour average this month · 3.6★
341 answersReplies
Reply to reviews tonight
Each review arrives with a reply drafted in your voice and the survey answer from that visit.
"Food was lovely but we sat waiting to pay for over half an hour. Spoiled the evening."
Table 12 · Sat 9:40pm · tapped Billing wait and Food quality
Drafted in your voice
Thank you — and sorry. Thirty-five minutes to pay is on us, not the kitchen. We've put a second card machine on the floor for Saturdays.
Questions
Ask your own question this month
Pick a ready-made wording or write your own, then see how many chose each answer.
Your question · September
Live · 141 answersWould you come back for a late dinner if we stayed open till midnight?
QR codes
Codes you can print tonight
One code per table, counter and person, with printable cards, so every answer traces back.
Your codes · 5 live
One per placement and one per personLeft: the common table card · right: a person's card · real, scannable codes
Try it · this is the real survey
Be a customer for thirty seconds
Answer it yourself and watch the review write itself out of your own taps.
How was your visit to Machali?
Tap a star to start.
What went well?
What could be better?
Why did you come in today?
How did you hear about us?
We are really glad you enjoyed it.
We would love it if you could leave us a review on Google, and we will help you write it.
Pick the one that sounds like you.
Edit it if you like, tap Copy, then open Google from your own account and paste it. Nothing posts unless you send it.
Thank you. That took under a minute.
What else you get
Because everyone answers, not just the loud ones
Six small things that come with every customer answering.
Your true average
Google’s number comes from whoever bothered to write. Yours comes from everyone who walked in.
Three to five fixes a month
A short list of what to change, ordered by how many customers it would move.
Escalate in one tap
An unhappy customer can send it straight to the manager on WhatsApp, already written.
Your own closing screen
Tick what customers see at the end: your number, WhatsApp, Instagram, Facebook, LinkedIn or website.
A manager for each outlet
On Pro, managers see only their own outlet’s feedback: view only, or able to mark things handled.
One location or eight
Switch outlets from the header or read them side by side. Each keeps its own codes and questions.
Marketing attribution
Know which door brings them in
New customers say how they found you. Regulars say where they still see you.
Connect your tools · Pro
Ask an AI about your own numbers
Reeview speaks MCP, the open standard Claude and other AI tools use. No API key, no code.
Claude wants to connect
Signed in as Machali. Claude is asking for:
Plans, priced per outlet
Core, GST included — launch price until 31 December 2027. Pro is ₹999. Core: 30 days free. Pro: first month paid, second month free.
Yearly, per outlet: ₹4,999 on Core, ₹9,999 on Pro — about 48% and 44% below the regular price.
Start free
Core is free for your first 30 days.
No card to start. If you don’t subscribe, you stay on Free and keep everything you collected.
Start free, no card neededSee our pricing and refund & billing policy.
The questions owners actually ask
No. Gating means only happy customers get asked to review, which breaks Google's policies. Every customer sees the same survey and the same option to post.
More happy customers end up posting, because it's a ten-second job instead of a blank box. We won't promise you a number.
It drafts them. Customers pick one of three versions and post it themselves from their own Google account; replies are only sent when you send them.
No name, no number, no email. You get the rating, what they tapped, the line they wrote and which code they came through.
Not yet: Google has to approve our access first. Until then you paste a review into the Replies screen and get the draft back.
Yes, on Core and above: switch it on under Survey, Languages. Your dashboard and the drafted review stay in English.
Yes, any day: cancel an outlet from its page. No lock-in. Cancelling stops the next charge, and refunds follow our refund & billing policy.